Frequently Asked Questions 

With over 70 years of experience in the industry, Armor Property Services is the trusted name in restoration in Clarksville, OH. Our IICRC-certified technicians follow industry-standard procedures for quality you can count on. We offer 24-hour emergency service and can work directly with your insurance provider to make the process as easy as possible for you.

Insurance coverage is very situationally dependent. Each policy from each different company will have different levels and types of coverage. The best way to know if your damage is covered is to keep a copy of your policy on hand and call your agent directly with any questions you might have.

Seeing your home damaged is extremely stressful as a homeowner, and it's difficult to know the right course of action. Will trying to clean up on your own help or make things worse? No matter what kind of damage you've incurred, the very first thing you should do is take photographs as long as the area is safe for you to be in. If you have water damage, the best thing to do is extract as much standing water as you possibly can while you wait for help. If you have fans, set them to start drying things as much as possible. They won't be enough to dry the area completely, but they can help to minimize the chance of secondary damage. In the event of mold or fire, it's best to leave the damage alone until a professional can address it. Disturbed mold can disperse spores throughout the home, and fire damages can worsen if improper cleaning techniques are used.

A good portion of water damage can be prevented by proper household maintenance. Routine plumbing maintenance, sump pump, and appliance maintenance are effective ways to avoid preventable damages. Preparing your home for the winter can also help avoid damage if you live in a cold climate. Finally, it's a good idea to regularly check the exterior of your home, particularly your roof, for damage to ensure water isn't unexpectedly leaking into your home.

Our emergency response team is available 24/7 to ensure prompt assistance in your time of need. We strive to reach your property as quickly as possible, typically within hours of your call, to mitigate damage and begin the restoration process.

Yes, Armor Property Services proudly extends its services to the surrounding regions. To confirm whether we cover your specific location, don't hesitate to get in touch with us directly with your address, and we'll provide immediate assistance or guidance.

Absolutely, our team consists of highly skilled professionals who are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified. This certification ensures that our technicians are trained in the latest restoration techniques and adhere to the highest standards.

Yes, we provide warranties for our restoration services, reflecting our confidence in the quality of our work. Specific warranty details vary based on the services provided and will be fully outlined in your service agreement.

Mold remediation is a critical component of our water damage restoration services. Our experts are trained in identifying, containing, and removing mold safely, following industry best practices to prevent its spread and recurrence, and ensuring your space is safe and healthy.

Yes, we have extensive experience in navigating the insurance claims process and can provide detailed documentation, photographs, and reports needed for your claim. We work closely with insurance companies to ensure a smoother, faster claim process for our clients.

We are equipped to manage all types of water damage, from clean water leaks, such as those from pipes or appliances, to contaminated water sources, like sewage backups and even floodwater. No matter the source, we apply the appropriate restoration methods to address the situation effectively.

The first step is to ensure the safety of all occupants by turning off the main power if necessary and avoiding contact with the water if it's contaminated. Then, contact Armor Property Services immediately for emergency restoration services. Avoiding delays can significantly reduce the extent of the damage and restoration costs.

Yes, we offer a wide range of water damage restoration services tailored to commercial properties, including offices, apartment buildings, and more. We understand the unique challenges of commercial restoration and work efficiently to minimize downtime and disruption.

Our dedication to customer satisfaction, quality workmanship, and swift response times sets us apart. We use the latest technology and methods in the industry, backed by a team of certified professionals committed to restoring your property to its pre-damage condition.

Armor Property Services offers 24/7 emergency response services. Our team can be on-site promptly, usually within hours of your call, to assess the damage and begin the restoration process as quickly as possible to minimize further damage and disruption.

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), among other relevant certifications. This ensures they are equipped with the latest knowledge and techniques in fire and smoke damage restoration.

Yes, Armor Property Services is fully insured, providing peace of mind and protection for both our clients and our team during the restoration process. Our insurance covers liability and property damage, ensuring all aspects of our services are secured.

Absolutely. We offer a complete suite of services from initial damage assessment and securing the property to the final touches of restoration. This includes water removal, soot and smoke cleanup, odor elimination, structural repairs, and cosmetic finishing. Our aim is to simplify the recovery process for you by being your single point of contact for the entire restoration journey.

Our assessment process involves a thorough inspection of the property using advanced technology and techniques. This may include thermal imaging to detect moisture, smoke, and soot residue analysis, and structural integrity assessments. Based on our findings, we develop a detailed plan of action that outlines the necessary restoration steps, timeline, and costs.

We prioritize efficient and effective restoration methods that minimize downtime and disruption. This includes working in phases, if necessary, to allow parts of your home or business to remain operational. We also ensure clear communication throughout the process so you can plan accordingly.

Eliminating smoke odor involves a multi-step process that includes removing soot and smoke residues, cleaning all surfaces, and treating the area with advanced odor-neutralizing technologies such as ozone generators, hydroxyl generators, and thermal fogging. Our comprehensive approach ensures that smoke odors are permanently removed, not just masked.

Yes, we have extensive experience working with insurance companies and can assist you in navigating the claims process. We provide detailed documentation of the damage and restoration efforts, which can help expedite your claim and ensure you receive fair coverage.

Preventative measures include installing and regularly testing smoke detectors, keeping fire extinguishers accessible, maintaining electrical systems and appliances, and adhering to safety guidelines when using open flames or heating elements. We also recommend professional inspections and maintenance of your property to identify and mitigate potential risks.

Here are some additional resources for additional home fire safety:

We offer 24 hours a day emergency response services to ensure that we can address your needs as quickly as possible. Our team is on standby to provide rapid assistance, typically arriving on-site within hours of your call, depending on your location and the current demand for our services.

Yes, Armor Property Services is equipped to handle storm damage restoration for a wide range of commercial properties. This includes office buildings, retail spaces, apartment complexes, multi-family homes, and industrial facilities. Our team has the expertise and equipment to manage the unique challenges each property type presents.

Absolutely. Our technicians are certified by recognized industry organizations such as the Institute of Inspection Cleaning and Restoration Certification (IICRC). They undergo continuous training to stay updated with the latest restoration techniques and technologies, ensuring the highest standards of service.

Mold and mildew are common concerns following water damage. Our process includes thorough drying and dehumidification to prevent mold growth. If mold is already present, we provide comprehensive mold remediation services, including containment, removal, and treatment to prevent future occurrences, ensuring a healthy environment for your property.

Yes, navigating insurance claims can be daunting. Armor Property Services assists clients throughout the insurance claims process by providing detailed documentation of the damage and the restoration efforts required. Our experience working with insurance companies allows us to help streamline the claims process, making it as hassle-free as possible for our clients.

Our team is equipped to repair a wide variety of storm damages, including water damage from floods, roof and structural damage from winds, and damage from fallen trees or debris. We also handle electrical system repairs and any resulting fire damage. No matter the extent of the damage, our goal is to restore your property to its pre-storm condition or better.

Safety is our top priority. We conduct a thorough assessment of your property to identify any structural damages or hazards before beginning restoration work. Our team follows strict safety protocols and uses appropriate personal protective equipment (PPE) to ensure the safety of both our staff and your property. We also secure the site to prevent unauthorized access.

We are committed to minimizing the environmental impact of our restoration processes. We use environmentally friendly cleaning agents and materials whenever possible and employ methods that reduce waste. Health considerations, particularly in cases of water damage, include preventing mold growth and using non-toxic agents to sanitize and clean, ensuring the property is safe for occupants post-restoration.

Yes, we stand behind the quality of our work with a satisfaction guarantee. Specific warranties on the work performed are discussed on a case-by-case basis, depending on the services provided. We are committed to ensuring that our clients are completely satisfied with the restoration of their property.

Preparing your property for restoration services involves ensuring that the area is accessible for our technicians and removing any valuables or sensitive items from the affected area if possible. We recommend documenting the damage for your records and insurance claims. Our team will provide specific instructions based on your situation to ensure a smooth and efficient restoration process.

Our team is committed to rapid response for all emergency situations. Typically, we can assess and begin addressing urgent repairs within 24 hours of your call. Our goal is to mitigate damage and start the repair process as quickly as possible to protect your property.

Armor Property Services proudly serves Serving Cincinnati, Cleveland, Columbus, Louisville, Indianapolis and the surrounding areas, and the surrounding regions. If you're unsure whether your location falls within our service area, please don't hesitate to reach out. We strive to accommodate as many clients as possible and may make exceptions based on your needs.

Yes, every member of our team is fully licensed and insured, providing you with peace of mind during the roofing process. Our professionals undergo rigorous training and continuous education to ensure they remain at the forefront of roofing techniques and standards.

We offer comprehensive warranties that cover both materials and labor to ensure your complete satisfaction with our work. Specific warranty lengths and coverage details vary depending on the materials and services provided. We encourage a detailed discussion during your consultation to understand the protections in place for your roofing project.

Preparing for roofing work involves securing loose items in your yard and around your property, ensuring pets are safely indoors, and providing clear access to the work area for our crew. We might also suggest covering any valuable items inside your property if we expect significant work on the roof above. Our team will offer specific guidance based on the scope and nature of your project.

Absolutely. Our experienced team can guide you through the insurance claims process, from initial inspection reports to communicating with your insurance provider. We aim to make this process as smooth and stress-free as possible, ensuring you receive the coverage you're entitled to.

The choice of roofing materials depends on your specific needs, preferences, and budget. We work with a wide range of materials, including traditional asphalt shingles, metal roofing, and flat roof solutions like TPO and EPDM. During your consultation, we'll discuss the benefits of each option and help you make an informed decision.

The Advantages and Disadvantages of Different Roof Types

Yes, we are committed to sustainability and can offer several eco-friendly roofing options. These include reflective roofing materials to reduce heat absorption and green roofs that support plant life. We're happy to explore these environmentally friendly solutions with you.

Our commitment to your roofing project doesn't end after installation. We offer comprehensive maintenance services to ensure your roof remains in top condition. This can include regular inspections, cleaning, and minor repairs as needed. Proper maintenance is crucial for extending the life of your roof and protecting your investment.

To get a detailed estimate for your roofing project, please contact Armor Property Services to schedule a free, no-obligation consultation. We'll assess your needs, inspect the property if necessary, and provide you with a clear and detailed estimate of the cost and timeline for your project.

We aim to respond within 24 hours to assess your needs and provide a tailored solution. Our team is committed to prompt and efficient service to ensure your property is taken care of as quickly as possible.

Absolutely. Our team comprises industry-certified professionals skilled in the latest siding and gutter technologies and installation techniques. We prioritize ongoing training to ensure our team is equipped with the knowledge to serve you best.

While our primary focus is on commercial and apartment buildings, we bring the same level of expertise and commitment to residential projects. Contact us to discuss your property's specific needs.

We offer a wide range of siding materials, including vinyl, aluminum, fiber cement, and more. Our team can help you choose the best material for your property's aesthetics, durability, and budget requirements.

How to Choose the Best Siding for Your Home

We recommend having your gutters cleaned and inspected at least twice a year, typically in the spring and fall, to prevent blockages and ensure they are functioning correctly. Depending on your property's location and surrounding foliage, more frequent cleaning may be necessary.

Yes, we have extensive experience working with insurance claims for siding and gutter damage repairs. We can assist in the documentation and claims process to ensure you receive the appropriate coverage for repairs or replacements.

We are committed to environmental stewardship by using sustainable materials whenever possible, minimizing waste, and recycling materials. Our aim is to reduce the environmental impact of our services while maintaining high-quality results.

Signs that your siding or gutters may need replacement include visible damage (like cracks or holes), water damage inside your property, sagging or improperly aligned gutters, and frequent clogging or overflow. We offer inspections to assess your property and recommend the best course of action.

6 Warning Signs You Need New Gutters

Different Types of Gutters to Protect Your Home

Preparing your property can include clearing the area around the work site of personal items, ensuring easy access to the work areas, and trimming any vegetation that might obstruct the installation or repair process. Our team will provide specific guidance based on your project's details.

Our commitment to quality, customer satisfaction, and environmental responsibility sets us apart. We use the latest techniques and high-quality materials, backed by our expert team's extensive experience and certifications, to deliver superior results for every project.